FAQ

If you did not see your question in the list above please contact us.

How can I Register?

Online registration is available for healthcare professionals who choose to receive health alerts. Click the "Register Now" button on the home page to begin the registration process.

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What type of information do I need to provide to register with this System?

When you register, you will need to agree to the terms of service, and then will be asked to provide information specific to you and your preferred method of communication.

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Is my information safe?

Every possible step relating to data integrity and security is taken by the staff in order to prevent abuse and protect participants’ privacy. Please review the Privacy Policy and contact us if you would like further information.

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How can I change information that I provide on my account registration?

Once you have completed the registration process, you will be able to log in to your account using your username and password to update your account information.

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I have already started registering with this System. How do I complete the registration process?

If you have started but have not completed registering, you will need to log in with the username and password you initially provided when you started the registration process. If your account is not in the system, you will need to start the registration process from the beginning.

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If I do not remember my password, how can I obtain a new password?

Once you have completed the registration process and do not remember your password. Click the "Forgot Username or Password?" button on the Welcome page to begin the reset-forgotten password process.

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What are the Categories of Health Alert messages?

Health Alert: conveys the highest level of importance; warrants immediate action or attention.

Health Advisory: provides important information for a specific incident or situation; may not require immediate action.

Health Update: provides updated information regarding an incident or situation; unlikely to require immediate action.

Health Information: Provides general health information which is not considered to be of an emergent nature.

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